We’re here to help! If you have a sizing question, order question, or wholesale inquiry, send us a message below and we’ll get back to you as quickly as we can.

Before you message us

Many quick questions (like shipping and returns/exchanges) are answered here: Visit our FAQ →

Need sizing help?

Start here first: How to Measure + Size Chart →

If you’re still unsure, message us and include:

• Neck circumference (where the collar sits)
• Depth (collar line to tip of nose)
• Breed (or best guess) + approximate weight
• Where your pet is trying to lick (front paws, back legs, hips, tail base, etc.)

Order questions

Please include your order number and the email used at checkout so we can help faster.

Response time

We typically respond within 1 business day. Weekends and holidays may take a bit longer.